The front desk people were very helpful. The service in its restaurant was satisfying; however, the speed was way too slow. Considering there were only a few customers and it's way past the normal lunch hour, we still waited for nearly 30 min. to get our food...this might be something the hotel should consider improvements.
The entrance is with stairs and it's really inconvenient for us to drag our suitcases down to wait for the shuttle bus to the airport...i'd think, it should be re-innovated for a much user friendly purpose.